Effective 17 August 2026
Terms of Service
These terms apply when you commission design work from Dizzignr. Paying a deposit, an invoice, or a consultation fee means you accept them.
1Who we are
Dizzignr is a design studio based in Miami, Florida. "We", "us" and "our" mean Dizzignr. "You" and "your" mean the person or business commissioning the work. Contact: info@dizzignr.com.
2Quotes, orders and payment
A quote is valid for 30 days from the date we send it, and describes the specific deliverables it covers. Work is commissioned when you approve a quote or pay an invoice.
Unless we agree otherwise in writing:
- A 50% deposit is payable before work begins.
- The remaining balance is payable on approval, before final files are released.
- Payment is by card through Stripe. Prices are in US dollars.
We do not release final production files until the balance has cleared. Draft files shared for review during the project are watermarked or low-resolution and are not licensed for release or commercial use.
Consultations
A consultation is booked with a $20 fee. If you go on to commission work, that $20 is credited against your project total. The fee is not refundable if you do not attend, or if you attend and decide not to proceed — it covers the time reserved for you.
3How the design process works
| Stage | What happens |
|---|---|
| 1. Brief | You send your requirements, references and any brand material. Timelines start from when we receive a complete brief, not from your payment date. |
| 2. First draft | Delivered within 7–10 business days of a complete brief, unless we tell you otherwise for a larger project. |
| 3. Revisions | 2 rounds included per deliverable. You review through a private link and send your notes. |
| 4. Final files | On your approval and once the balance clears, full-resolution files are delivered by Dropbox link. |
What counts as a revision round
A round is one consolidated set of notes on a draft. Sending notes in several separate messages after we have started work on them may be treated as more than one round, so please gather your feedback before returning it.
Revisions are refinements to the agreed direction — colour, type, layout, detail. A request to change direction entirely, or to add a deliverable not in the original quote, is new work: it consumes a round, and if it is substantially outside the quoted scope we will quote it separately before proceeding.
Additional rounds beyond those included are $20 each, payable in advance. A purchased round is available once payment clears.
Timelines
Stated timeframes are business days and are good-faith estimates, not guarantees. The clock pauses whenever we are waiting on something from you — a brief, feedback, brand assets, or a payment. Where you have bought several deliverables in advance, each one's timeline starts when you brief that specific piece.
4Your responsibilities
- Provide accurate briefs, and respond to drafts within a reasonable period. If a project is inactive on your side for 60 days, we may treat it as complete and invoice any balance for work performed.
- Ensure you have the right to use anything you send us — logos, photographs, fonts, samples, or other material. You confirm that material you supply does not infringe anyone else's rights, and you accept responsibility for it.
- Check the final files carefully before release. We are not responsible for errors in an approved deliverable, including spelling, dates and other text you supplied or approved.
5Ownership and licence
Once you have paid in full, ownership of the final approved deliverables transfers to you, and you may use them for the purpose they were commissioned for — including commercial release, streaming artwork, merchandise and promotion.
Until payment is complete, all work remains our property and is not licensed for any use.
We retain:
- ownership of unused concepts, drafts and rejected directions;
- ownership of our working files (layered source files) unless we agree in writing to hand them over, which may carry a separate fee;
- the right to display the work in our portfolio, on our website and on social media, and to describe you as a client. If a release is confidential or embargoed, tell us in writing and we will hold off until you say otherwise.
Third-party assets — fonts, stock imagery, plugins — remain under their own licences. Where a deliverable depends on one, we will tell you, and any licence you need to hold is your responsibility.
6Cancellation and refunds
You can cancel at any time by telling us in writing.
- Before work begins: your deposit is refundable in full.
- After work begins: the deposit is non-refundable, because it covers time already reserved and spent. If we have completed work beyond the deposit, we will invoice the additional work performed.
- After final delivery: completed and delivered work is not refundable.
If we cancel a project for any reason other than your breach of these terms, we will refund amounts paid for work not yet performed.
Please raise any concern about a charge with us before disputing it with your bank — a chargeback filed on delivered work does not remove your obligation to pay for it.
7Files and retention
We keep project files for 12 months after final delivery, after which they may be deleted. Please download and back up your files when you receive them. Re-supplying files after that period, where still possible, may carry a retrieval fee.
8Liability
We provide our services with reasonable skill and care. To the fullest extent the law allows, our total liability arising out of a project is limited to the amount you paid us for that project, and we are not liable for indirect or consequential losses — including lost profit, lost revenue, or the cost of a delayed release.
Nothing in these terms limits liability that cannot lawfully be limited.
9Privacy
How we handle your personal information is described in our Privacy Policy, which forms part of these terms.
10Changes to these terms
We may update these terms. The version that applies to your project is the one in effect when you accepted them — we record the version, date and time of your acceptance. Changes do not apply retroactively to work already commissioned.
11Governing law
These terms are governed by the laws of the State of Florida, USA, and the courts of Miami-Dade County have jurisdiction over any dispute.